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Shipping & Returns

Shipping

Items ordered and paid for will ship in approximately 1-3 business days, unless noted otherwise. After your order ships, you will receive an email containing tracking information.

Returns & Order Issues

We kindly ask that any missing or damaged items be reported to us no later than 3 days after you receive your order. We value our customers greatly, contact us at hello@sorellaapothecary.com and we will do whatever we can to resolve any issues.

Products purchased from a spa must be returned to the spa where the products were purchased.

Returns for products purchased online at sorellaapothecary.com are accepted on a case by case basis. No less than half of the product must remain in order for a return to be accepted. All returns may be subject to a 25% restocking fee. Contact us at hello@sorellaapothecary.com to request a return.